One of the most frequently typed search terms in recent months, apart from the obvious COVID-19, has been the term 5G. Quite a controversial and hot topic at the same time. It has the same number of supporters as opponents. Some theories about him seem scary. However, regardless of which side of the opinion we are on - the 5G era is coming in big steps. Therefore, it is worth delving a little more into the topic and looking for reliable information.
Let's start from the beginning.
What exactly is 5G? What is the difference between 4G and 5G?
First of all, this is a marketing term that speaks of the latest technology - the fifth generation cellular network. It is the next implementation, after the 4G network. In the same way as before, we went from 3G to 4G, now we are entering the next level. The term 5G does not mean any measurement values in this case. However, like any new technology, it brings with it changes - it's all about increasing the wavelength.
4G network uses radio waves, and 5G millimeter - mmWave, so frequencies from 24 GHz upwards are referred to, which means much faster data consumption. For illustration - downloading a movie in HD quality, in 4G technology it takes 7 minutes, and in 5G technology - only 6 seconds! It is an incomparable speed that we could only dream of so far. Such a huge jump allows you to handle many more devices at the same time. On one square kilometer it will be possible to operate as many as a million devices simultaneously! Such numbers can make you dizzy. It's like old science fiction movies are becoming a fact. And this is a tangible fact that unfolds before our eyes. The only problem is that the attenuation of this type of waves is so great that the base station must be much more densely distributed. It is estimated that for one 4G transmitter, there will need to be at least 10 transmitters in the millimeter-wave standard to provide close range.
Another invaluable value of fifth-generation networks is the minimum delay time in data transfer. 100 times faster speed will completely change the current technology. It will be a whole new standard.
For ordinary bread eaters, uninitiated in complicated technical novelties, all this confusion with 5G may seem redundant. Why would anyone need such a revolution just to download videos faster? Sure... that would be weird to say the least. Therefore, the sudden advance, associated with 5G, has a much wider application.
4G uses radio waves and 5G uses millimeter waves, which means much faster data consumption.
What about UX and CX? Will and how faster data handling make life easier?
The fifth-generation network will revolutionize the IoT (Internet of Things) and all kinds of networking experiences.
Every user of the product will be able to notice a colossal difference. The previous frustrations caused by slow loading of pages will disappear. Downloading the app will be done in no time. Imagine that you click on a link/file/video etc... and it will download instantly. There is one minus - you will no longer have time to make yourself coffee in the process of downloading:)
5G will enable the creation of much more extensive online stores. What becomes a necessity. This has been proven by recent events, related to COVID-19. A large part of the business has already moved to the network, and the fate of brands that will not do so - is in question. Such a huge data transfer will require innovation. And this will be provided by the fifth generation network.
The potential of 5G to improve the user experience is virtually unlimited.
Higher speed and negligible latency, the general fluidity of websites, can be a solution to the problem of e-shops, associated with the so-called abandoned carts.
Websites, stores, apps will get a whole new standard. They will be able to use many more animations, videos and GIFs in their content. And as you know, the image, the graphic message affects the recipient of the content much more strongly. Sites like this one will become obvious:
Over time, all mobile devices, laptops and desktops will have increasingly poorer local memory, in favor of the Cloud. The data will be collected mainly from the cloud.
Customer Experience
In turn, the customer service strategy, thanks to 5G innovations, will accelerate the achievement of business goals. The implementation of artificial intelligence will improve the quality of customer service. Thanks to it, it will be possible to anticipate and respond to customer problems even before they arise. Artificial intelligence, acquired data, allow to design and optimize the network and the entire IT infrastructure in terms of customer satisfaction with the quality of service. Moreover, with such possibilities that 5G brings, going one step further, by implementing VR and AR in their plans becomes a necessity.
It's time to get ready for the coming revolution and stay ahead of the competition. 5G, combined with edge computing, will allow phones to stream the highest quality graphics. There is no need to download a file to play it. It will be possible to run the media file in question at the same time that the data is transferred.. Thanks to such technology, we will be able to reproduce the graphics of the highest flights on our phones.
Old, imaginary dreams become reality. Isn't that what we wanted?
